All unique ELEVATE tools/jigs are warrantied against manufacturer defect. Items manufactured by other companies such as router bits, drill bits, sandpaper, etc. are subject to that manufacturer’s warranty. Damage to ELEVATE items caused by normal use, failure of non-ELEVATE manufactured items, user error, workshop mishaps, etc. is not covered by ELEVATE’s warranty. It is the user’s responsibility to confirm that all power tools, accessory bits, etc. are in good working order and that all set screws are tight, bits are clean and sharp, workholding is safe and secure, etc. before using them with an ELEVATE tool/jig.
Orders that contain backordered items will ship when all items are in stock. You will be notified if there is a backorder on any of your items.
Yes. ELEVATE ships worldwide.
No. Falsifying import/export documentation poses serious potential legal issues.
Yes. The best way to hear about discounts is by following ELEVATE on social media and signing up for the ELEVATE newsletter. (links at the bottom of site)
Yes. When your order is completed, you’ll receive an email notification. At the bottom of that email will be tracking for your shipment.
ELEVATE is dedicated to operating with a low carbon footprint and offering high quality products at competitive pricing. Most packaging used is recyclable or reusable. Single-use boxes and packaging are avoided to help reduce the growing landfill issue and keep prices down.
ELEVATE does not claim responsibility for theft of any kind. If you are concerned about theft in your area or the area you are shipping your order to, please consider adding a required signature to your shipment (see details below). Please contact the shipping company that handled your package should you have any concerns with lost, missing, or stolen packages.
Upon request, shipping insurance and/or requiring a signature for your shipment can be added prior to placing an order but not afterwards. This is a custom request and may not be available on all shipping service types. Please use the contact form to reach out about these services prior to placing your order.