Return Policy

ELEVATE || Next Level Lutherie

is dedicated to quality and precision.  Unhappy with something you bought here?  Return it within 30 days for a refund.  Here are a few simple conditions:

  • The item must be returned in new condition for a full refund (less merchant refund fee)
  • Used router bits, drills, and cutters are non-returnable
  • Buyer pays shipping
  • Used items can only be returned with prior authorization. Used items must be in like-new condition and will receive a partial refund unless otherwise deemed defective.  Refund amount is determined by the condition the items are in when returned to ELEVATE.
  • All returns are subject to a 5% merchant refund fee

Regardless of if the item is used or unused, please contact ELEVATE prior to shipping a return.