ELEVATE || Next Level Lutherie
is dedicated to quality and precision. Unhappy with something you bought here? Return it within 30 days for a refund. Here are a few simple conditions:
- The item must be returned in new condition for a full refund (less merchant refund fee)
- Used router bits, drills, and cutters are non-returnable
- Buyer pays shipping
- Used items can only be returned with prior authorization. Used items will receive a partial refund- which is determined by the condition they are in when returned to ELEVATE
- All returns are subject to a 5% merchant refund fee
Regardless of if the item is used or unused, please contact ELEVATE prior to shipping a return.